{"id":29681,"date":"2026-05-01T06:44:10","date_gmt":"2026-05-01T06:44:10","guid":{"rendered":"https:\/\/sunmoon-kw.com\/privacy\/"},"modified":"2026-05-07T01:03:06","modified_gmt":"2026-05-06T22:03:06","slug":"privacy","status":"publish","type":"page","link":"https:\/\/sunmoon-kw.com\/ar\/privacy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><style>\n.sunmoon-policy {<br \/>\n    max-width: 900px;<br \/>\n    margin: 0 auto;<br \/>\n    font-family: 'Segoe UI', Arial, sans-serif;<br \/>\n    line-height: 1.7;<br \/>\n    color: #333;<br \/>\n    padding: 20px;<br \/>\n}<br \/>\n.sunmoon-policy h1 {<br \/>\n    color: #1a5f2a;<br \/>\n    font-size: 32px;<br \/>\n    border-bottom: 3px solid #1a5f2a;<br \/>\n    padding-bottom: 15px;<br \/>\n    margin-bottom: 30px;<br \/>\n}<br \/>\n.sunmoon-policy h2 {<br \/>\n    color: #1a5f2a;<br \/>\n    font-size: 22px;<br \/>\n    margin-top: 35px;<br \/>\n    margin-bottom: 15px;<br \/>\n    padding-left: 12px;<br \/>\n    border-left: 4px solid #1a5f2a;<br \/>\n}<br \/>\n.sunmoon-policy h3 {<br \/>\n    color: #555;<br \/>\n    font-size: 18px;<br \/>\n    margin-top: 25px;<br \/>\n    margin-bottom: 10px;<br \/>\n}<br \/>\n.sunmoon-policy table {<br \/>\n    width: 100%;<br \/>\n    border-collapse: collapse;<br \/>\n    margin: 20px 0;<br \/>\n    font-size: 14px;<br \/>\n}<br \/>\n.sunmoon-policy th {<br \/>\n    background: #1a5f2a;<br \/>\n    color: white;<br \/>\n    padding: 12px;<br \/>\n    text-align: left;<br \/>\n    font-weight: 600;<br \/>\n}<br \/>\n.sunmoon-policy td {<br \/>\n    padding: 12px;<br \/>\n    border-bottom: 1px solid #e0e0e0;<br \/>\n}<br \/>\n.sunmoon-policy tr:nth-child(even) {<br \/>\n    background: #f8f9fa;<br \/>\n}<br \/>\n.sunmoon-policy .highlight-box {<br \/>\n    background: #e3f2fd;<br \/>\n    border-left: 4px solid #2196f3;<br \/>\n    padding: 15px 20px;<br \/>\n    margin: 20px 0;<br \/>\n    border-radius: 0 4px 4px 0;<br \/>\n}<br \/>\n.sunmoon-policy .contact-box {<br \/>\n    background: #e8f5e9;<br \/>\n    border: 1px solid #1a5f2a;<br \/>\n    padding: 20px;<br \/>\n    margin: 25px 0;<br \/>\n    border-radius: 6px;<br \/>\n}<br \/>\n.sunmoon-policy .contact-box h3 {<br \/>\n    color: #1a5f2a;<br \/>\n    margin-top: 0;<br \/>\n}<br \/>\n.sunmoon-policy ul {<br \/>\n    padding-left: 25px;<br \/>\n}<br \/>\n.sunmoon-policy li {<br \/>\n    margin-bottom: 8px;<br \/>\n}<br \/>\n.sunmoon-policy .last-updated {<br \/>\n    text-align: center;<br \/>\n    color: #777;<br \/>\n    font-size: 13px;<br \/>\n    margin-top: 40px;<br \/>\n    padding-top: 20px;<br \/>\n    border-top: 1px solid #e0e0e0;<br \/>\n}<br \/>\n@media (max-width: 600px) {<br \/>\n    .sunmoon-policy h1 { font-size: 24px; }<br \/>\n    .sunmoon-policy h2 { font-size: 18px; }<br \/>\n    .sunmoon-policy table { font-size: 12px; }<br \/>\n    .sunmoon-policy th, .sunmoon-policy td { padding: 8px; }<br \/>\n}<br \/>\n<\/style>\n<\/p>\n<div class=\"sunmoon-policy\">\n<h1>Privacy Policy<\/h1>\n<p>At <strong>SunMoon<\/strong>, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.<\/p>\n<div class=\"highlight-box\">By using our website <strong>sunmoon-kw.com<\/strong>, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.<\/div>\n<h2>1. Information We Collect<\/h2>\n<p>We collect the following types of information:<\/p>\n<table>\n<tbody>\n<tr>\n<th>Type<\/th>\n<th>Examples<\/th>\n<th>How We Collect<\/th>\n<\/tr>\n<tr>\n<td><strong>Personal Information<\/strong><\/td>\n<td>Name, phone number, email address, shipping address<\/td>\n<td>Account registration, checkout form<\/td>\n<\/tr>\n<tr>\n<td><strong>Payment Information<\/strong><\/td>\n<td>KNET card details, transaction records<\/td>\n<td>Payment gateway (encrypted, we do not store full card numbers)<\/td>\n<\/tr>\n<tr>\n<td><strong>Order Information<\/strong><\/td>\n<td>Purchase history, product preferences<\/td>\n<td>WooCommerce order system<\/td>\n<\/tr>\n<tr>\n<td><strong>Technical Data<\/strong><\/td>\n<td>IP address, browser type, device info, cookies<\/td>\n<td>Website analytics, server logs<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>2. How We Use Your Information<\/h2>\n<p>We use your information for the following purposes:<\/p>\n<ul>\n<li><strong>Process orders<\/strong> \u2014 deliver products to your address<\/li>\n<li><strong>Customer support<\/strong> \u2014 respond to inquiries and resolve issues<\/li>\n<li><strong>Payment processing<\/strong> \u2014 complete KNET and online transactions<\/li>\n<li><strong>Order updates<\/strong> \u2014 send confirmation, shipping, and delivery notifications<\/li>\n<li><strong>Marketing<\/strong> \u2014 send promotions and offers (only if you opt-in)<\/li>\n<li><strong>Website improvement<\/strong> \u2014 analyze traffic and user behavior<\/li>\n<li><strong>Legal compliance<\/strong> \u2014 meet Kuwaiti tax and business regulations<\/li>\n<\/ul>\n<h2>3. Cookies and Tracking<\/h2>\n<p>Our website uses cookies to improve your experience:<\/p>\n<table>\n<tbody>\n<tr>\n<th>Cookie Type<\/th>\n<th>Purpose<\/th>\n<th>Duration<\/th>\n<\/tr>\n<tr>\n<td><strong>Essential<\/strong><\/td>\n<td>Shopping cart, login session, checkout<\/td>\n<td>Session \/ 30 days<\/td>\n<\/tr>\n<tr>\n<td><strong>Analytics<\/strong><\/td>\n<td>Google Analytics \u2014 page views, traffic sources<\/td>\n<td>2 years<\/td>\n<\/tr>\n<tr>\n<td><strong>Marketing<\/strong><\/td>\n<td>Facebook Pixel, Google Ads \u2014 ad performance<\/td>\n<td>90 days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>You can disable cookies in your browser settings, but some website features may not work properly.<\/p>\n<h2>4. Data Sharing and Third Parties<\/h2>\n<p>We do <strong>NOT<\/strong> sell your personal data. We only share information with:<\/p>\n<ul>\n<li><strong>Delivery companies<\/strong> \u2014 to ship your orders (name, phone, address)<\/li>\n<li><strong>Payment processors<\/strong> \u2014 KNET, banks (encrypted transaction data)<\/li>\n<li><strong>Google Analytics<\/strong> \u2014 anonymized website traffic data<\/li>\n<li><strong>Legal authorities<\/strong> \u2014 only if required by Kuwaiti law<\/li>\n<\/ul>\n<h2>5. Data Security<\/h2>\n<p>We protect your data using:<\/p>\n<ul>\n<li><strong>SSL encryption<\/strong> \u2014 HTTPS on all pages (padlock in browser)<\/li>\n<li><strong>Secure payment gateway<\/strong> \u2014 KNET and card data encrypted<\/li>\n<li><strong>Limited access<\/strong> \u2014 only authorized staff handle orders<\/li>\n<li><strong>Regular backups<\/strong> \u2014 protect against data loss<\/li>\n<li><strong>Password protection<\/strong> \u2014 strong admin passwords on our systems<\/li>\n<\/ul>\n<h2>6. Your Rights<\/h2>\n<p>As a customer in Kuwait, you have the right to:<\/p>\n<table>\n<tbody>\n<tr>\n<th>Right<\/th>\n<th>How to Exercise<\/th>\n<\/tr>\n<tr>\n<td><strong>Access your data<\/strong><\/td>\n<td>Email us to request a copy of your personal information<\/td>\n<\/tr>\n<tr>\n<td><strong>Correct your data<\/strong><\/td>\n<td>Log into your account or contact us to update details<\/td>\n<\/tr>\n<tr>\n<td><strong>Delete your data<\/strong><\/td>\n<td>Email us to request account and data deletion<\/td>\n<\/tr>\n<tr>\n<td><strong>Opt-out of marketing<\/strong><\/td>\n<td>Click &#8220;Unsubscribe&#8221; in emails or contact us<\/td>\n<\/tr>\n<tr>\n<td><strong>Withdraw consent<\/strong><\/td>\n<td>Contact us to stop data processing where consent was given<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>7. Data Retention<\/h2>\n<p>We keep your data only as long as necessary:<\/p>\n<ul>\n<li><strong>Order records:<\/strong> 5 years (Kuwaiti tax law requirement)<\/li>\n<li><strong>Account data:<\/strong> Until you delete your account<\/li>\n<li><strong>Marketing consent:<\/strong> Until you unsubscribe<\/li>\n<li><strong>Analytics data:<\/strong> 26 months (Google Analytics default)<\/li>\n<\/ul>\n<h2>8. Children&#8217;s Privacy<\/h2>\n<p>Our website is not intended for children under 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately.<\/p>\n<h2>9. Changes to This Policy<\/h2>\n<p>We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes means you accept the new policy.<\/p>\n<div class=\"contact-box\">\n<h3>\u0627\u062a\u0635\u0644 \u0628\u0646\u0627<\/h3>\n<table>\n<tbody>\n<tr>\n<td><strong>WhatsApp<\/strong><\/td>\n<td>+965 97365746<\/td>\n<\/tr>\n<tr>\n<td><strong>Email<\/strong><\/td>\n<td>info@sunmoon-kw.com<\/td>\n<\/tr>\n<tr>\n<td><strong>Phone<\/strong><\/td>\n<td>+965 97365746<\/td>\n<\/tr>\n<tr>\n<td><strong>Store Address<\/strong><\/td>\n<td>Block-2, B-44\/45, Shop 9\/10, Shuwaikh, Kuwait<\/td>\n<\/tr>\n<tr>\n<td><strong>Business Hours<\/strong><\/td>\n<td>Saturday &#8211; Thursday: 9:00 AM &#8211; 8:00 PM, Friday: Closed<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"last-updated\"><strong>Last updated:<\/strong> May 2026<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy At SunMoon, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase. By using our website sunmoon-kw.com, you agree to the terms of this Privacy Policy. If you do&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"class_list":{"0":"post-29681","1":"page","2":"type-page","3":"status-publish","4":"hentry","5":"nt-post-class","6":"","7":"thumb-none","9":"excerpt-none"},"_links":{"self":[{"href":"https:\/\/sunmoon-kw.com\/ar\/wp-json\/wp\/v2\/pages\/29681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sunmoon-kw.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sunmoon-kw.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sunmoon-kw.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sunmoon-kw.com\/ar\/wp-json\/wp\/v2\/comments?post=29681"}],"version-history":[{"count":1,"href":"https:\/\/sunmoon-kw.com\/ar\/wp-json\/wp\/v2\/pages\/29681\/revisions"}],"predecessor-version":[{"id":29724,"href":"https:\/\/sunmoon-kw.com\/ar\/wp-json\/wp\/v2\/pages\/29681\/revisions\/29724"}],"wp:attachment":[{"href":"https:\/\/sunmoon-kw.com\/ar\/wp-json\/wp\/v2\/media?parent=29681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}