Welcome to Sunmoon-KW.com (the “Website”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

1. Information We Collect

We may collect personal information from you when you:

• Place an order or shop from our Website

• Create an account

• Subscribe to newsletters or promotions

• Contact us with inquiries

• Browse products or services

Information collected may include your:

• Name

• Email address

• Phone number

• Shipping and billing address

• Order details

• Website usage data and analytics (cookies & tracking)

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders

• To communicate about your account, updates, deliveries, and promotions

• To improve our Website, products, and customer experience

• To personalize your experience and offers

• To respond to customer service requests

• For internal billing and record-keeping

3. Cookies & Tracking

Our Website uses cookies and similar tracking technologies to:

• Understand how you use the Website

• Store your preferences

• Improve performance and security

You can set your browser to refuse cookies, but some parts of the Website may not function correctly.

4. Sharing Your Information

We do not sell your personal information to third parties. We only share data with:

• Payment processors (for order fulfillment)

• Delivery partners

• Law enforcement if required by law

• Third parties who support Website operation

5. Security

We implement reasonable security measures to protect your data. However, no system is 100% secure, and we cannot guarantee full protection against unauthorized access.

6. Marketing Communications

You may receive communications from us about:

• Order confirmations

• Delivery updates

• Special offers and promotions

You can opt-out anytime by following unsubscribe instructions in emails or contacting us.

7. Your Rights

You have the right to:

• Access your personal data

• Correct inaccuracies

• Request deletion or restriction of your data

• Object to processing

To exercise these rights, contact us at info@sunmoon-kw.com.

8. Changes to this Policy

We may update this Privacy Policy occasionally and will post the new version here.